By directives of El Sisi..the Central Bank obliges banks to facilitate the access of people of determination to banking transactions
The Central Bank issued instructions to banks to facilitate the access of people of determination to all banking services and products, in a way that helps empower them and integrate them into society, and obtain their rights guaranteed to them by the constitution and law, and in implementation of the mandates of President Abdel Fattah El-Sisi to empower people of determination and enhance their community participation.
The Central Bank of Egypt stated - in a statement today - that the new instructions come in light of the Central Bank of Egypt's keenness to achieve financial inclusion and inclusion of all groups, especially people of determination in the banking sector, and to emphasize the importance of providing banking services to all citizens without discrimination and working to strengthen the necessary infrastructure. To facilitate banking transactions.
He added that these instructions apply to customers of determination who have a complete or partial deficiency or defect, whether physical or sensory, as banks have been obligated to include them among the target customer categories, provide savings vessels and appropriate banking products, in addition to issuing bank cards with a special design that allows the use of Prominent letters or numbers, and providing a mechanism to follow up on customers' use of their accounts (such as using electronic means to allow dealing with a screen reader system, short message service, or calling a blind customer).
He explained that the instructions allowed to accept the stamp and fingerprint as an alternative to signing all banking procedures, and to provide the required assistance to the customer of determination in choosing the appropriate banking service and product, with the possibility of the customer using an assistant from the branch staff in addition to witnesses if the customer requested that.
